Your privacy, in plain words.

01What we keep

From hosts: name, email, the event’s details and the order record.

From guests: the name they type, their answers, and an email, phone or mailing address only if they give one.

02What we don’t do

We never sell anyone’s information or show ads. There are no ad trackers, pixels or session recordings on any page.

03What we count

We count which pages, steps and buttons get used with our own simple log, so we can see where people get stuck. Each row says what was tapped (like “builder step 3” or a button’s name), when, and phone or computer. It holds no names, emails, addresses or anything typed, and no cookie.

On our home page, the builder and the host dashboard, taps in one browser tab share a random number that’s forgotten when the tab closes. If you came from one of our own tagged links, the link’s name is kept on your phone for 30 days and on your order, so we know which posts bring sales.

To count how many different people visit our own pages (not party pages), your phone keeps only the dates it was last here and tells us “new today” or “back again”. No number or name that could tell your phone apart is ever sent.

On party pages we keep only totals for each site, like how many times the RSVP was used, never who did what. Detailed taps are kept 90 days, then only daily totals.

04Who helps us run it

Cloudflare hosts the sites and data. Stripe takes payments; we never see card numbers. Resend sends our emails.

05Addresses and photos

The street address can stay hidden until a guest says yes or maybe. Location data is stripped from photos before they’re shown.

Party photos are shrunk and stripped of location on the guest’s phone before they’re sent. Only people with the site’s link (and its password, if it has one) can see them, and they’re deleted with everything else 60 days after the site closes.

06How long we keep it

Everything guests left is deleted 60 days after a site closes, and backups roll off 30 days after that. We keep the order record, the host’s name and email, and the event’s date and town for our books.

07Emails

Every email has a link to stop them. Guests only get emails about the event they’re invited to, or the photo album they asked for.

A guest who asks for the photo album by email can also tick a separate box to hear about theH.studio for their own party. It starts unticked. If they tick it, we keep that email and the date after the party’s data is deleted, and use it only to tell them about theH.studio.

08Reviews and ideas

A review shows on our home page only if you say it can, with your first name and town. Ideas are read only by us.

09Questions

Use “Got an idea?” at the bottom of any page and leave your email. We’ll answer, and we’ll delete your information if you ask.